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Position:

Solar Quality Assurance (Residential Sales Support) - Auckland

Location:

Auckland

Hours:

Full Time

Reports to:

National Sales Manager

Department:

Sales Support

Salary Band:

TBC

Role Overview

This is not your typical sales support role.
As our Technical Sales Quality Specialist, you are the critical link between sales and delivery, the person who ensures every solar proposal is accurate, safe, and ready to go. You’ll act as the final checkpoint before installation, while also lifting the capability of our sales team and improving the overall customer experience.

If you enjoy detail, problem-solving, and working across teams to get things right the first time, this role is for you.

Key Responsibilities

Final Design & Pricing Review

  • Review solar system designs for technical accuracy and compliance
  • Ensure all safety, customer, and regulatory requirements are met
  • Verify pricing, materials, labour, and external costs
  • Partner with sales consultants and install teams to resolve design issues


Job Approval & System Setup

  • Provide final sign-off on job scope, design, and pricing
  • Set up approved jobs in systems (e.g. simPRO)
  • Coordinate with scheduling teams for smooth project delivery


Customer & Sales Support

  • Support sales consultants with technical queries
  • Help customers understand their system design and installation scope
  • Coach the sales team to improve proposal quality and reduce rework


Documentation & Continuous Improvement

  • Maintain accurate records of approvals and safety checks
  • Report on quality, compliance, and cost accuracy
  • Identify trends and recommend process improvements


Health & Safety & Team Contribution

  • Champion a proactive health & safety culture
  • Collaborate across teams to deliver great outcomes
  • Meet KPIs and service expectations (including timely communication)

Skills & Experience

You don’t need to tick every box, but you do need to bring curiosity, ownership, and a strong eye for detail.

  • Experience in sales support, coordination, or administration (solar, construction, or trades highly advantageous)
  • Understanding of installation environments, safety compliance, or cost structures
  • Strong attention to detail and ability to manage multiple priorities
  • Confident communicator—able to work with both technical teams and customers
  • Comfortable using CRM or job management systems
  • Proactive problem solver who takes ownership


Nice to Have:

  • Solar industry knowledge or certifications
  • Experience with systems like simPRO

Why Lightforce Solar?

  • Be part of a mission-driven company leading the renewable energy movement
  • Work with a supportive, collaborative team that values innovation and customer care
  • Opportunities to grow your career in the fast-expanding solar industry

How to Apply

Ready to help us shape the future of energy? Use the apply link below, or send your CV and cover letter to: careers@lightforce.co.nz.

Apply Now