Lightforce Solar – Bill Buster 2026 – Terms and Conditions

These promotion-specific terms and conditions (“Promotion Terms”) apply to the “Bill Buster” promotion (“Promotion”) and are supplemental to, and should be read together with, Lightforce Solar’s General Promotion Terms and Conditions. In the event of any inconsistency between these Promotion Terms and the General Promotion Terms and Conditions, these Promotion Terms will prevail in relation to this Promotion.

1. The Promotion

1.1 Under the Promotion, eligible customers who purchase and have a solar system installed and commissioned by Lightforce Solar during the Promotional Period (28 August 2026 to 25 October 2026, inclusive) (“Promotional Period”) will receive a monthly payment towards their household electricity bill for six (6) consecutive eligible months following their Installation Date, up to a maximum of NZD $300 (inclusive of GST, where applicable) per month.

1.2 “Installation Date” means the date on which the customer’s solar system has been fully installed and commissioned by Lightforce Solar, as recorded in Lightforce Solar’s systems.

2. Eligibility

2.1 To be eligible to participate in the Promotion, a customer must: (a) submit a quote request with Lightforce Solar for a new residential solar system during the Promotional Period; (b) have their solar system fully installed and commissioned by Lightforce Solar; (c) hold an electricity retailer account in their own name at the property where the system is installed; and (d) submit eligible power bills in accordance with clause 4 below; and (e) have no payments or invoices owing to Lightforce Solar.

2.2 The Promotion is limited to one (1) redemption per installed solar system. Where a customer has multiple properties and multiple systems installed, each system installed and commissioned during the Promotional Period is separately eligible, subject to these Promotion Terms.

2.3 The Promotion is limited to new system installation. add-ons or upgrades to existing systems, are not eligible for the Promotion; including but not limited to: battery upgrades, EV chargers additions, panel additions to existing systems, and monitoring devices.

2.4 The Promotion is available to residential customers only. Commercial and business electricity accounts, and systems installed at commercial or business premises, are not eligible.

2.5 Lightforce Solar reserves the right to verify eligibility at any time, including requesting proof of account ownership, and may decline or withhold payment where eligibility cannot be verified.

3. Eligible Power Bill and Payout Calculation

3.1 An “Eligible Power Bill” means the customer’s electricity retailer invoice for the relevant billing period, and the amount payable under the Promotion for that month (“Payout Figure”) is calculated as follows:

(a) the Payout Figure is the net electricity supply charge for that billing period only, comprising fixed and variable electricity charges, inclusive of GST, and after application of any electricity-specific discounts.

(c) the Payout Figure excludes: any brought-forward or previous balance; charges for gas, broadband, or phone services; card or payment surcharges; late-payment fees; public EV-charging session charges; free-power-hour, “Power Shout,” “Hour of Power” or similar promotional credits from the customer’s retailer; prepay power-pack purchases; and any other non-electricity-supply charge.

3.2 Lightforce Solar will pay the customer an amount equal to the Payout Figure for that month, up to a maximum of $300. Where the Payout Figure is $300 or less, Lightforce Solar will pay the full Payout Figure. Where the Payout Figure exceeds $300, Lightforce Solar will pay $300, and the customer remains responsible for the balance owing to their electricity retailer.

3.3 Only one Eligible Power Bill may be submitted, and one payment made, per calendar month of the six-month Promotion period.

4. Submitting a Claim

4.1 To receive a monthly payment, the customer must submit their Eligible Power Bill via https://lightforce.co.nz/billbusterupload.

4.2 Bills must be submitted as a PDF file. Lightforce Solar does not accept bills submitted in any other file format (including photos or screenshots), and reserves the right to reject any submission that is not a valid PDF copy of the customer’s electricity retailer invoice. It is the customer’s responsibility to obtain a PDF copy of their bill from their electricity retailer; Lightforce Solar is not responsible for, and accepts no liability in connection with, any difficulty a customer experiences in retrieving, downloading, or accessing a PDF bill from their retailer, and any resulting missed submission window will be treated in accordance with clauses 4.3 to 4.5.

4.3 Bills may be submitted up to one (1) month in advance or up to one (1) month in arrears of the relevant billing month, provided the submission falls within the six (6) month period beginning on the customer’s Installation Date. For example, a bill for month 2 of the Promotion may be submitted at any point from the start of month 1 through to the end of month 3, but no later than the end of the six-month Promotion period.

4.4 If a customer does not submit an Eligible Power Bill for a given month within the window described in clause 4.3, that month’s payment is forfeited and does not roll over or extend the six-month Promotion period.

4.5 No claims will be accepted, and no payments will be made, for any period after the six (6) month Promotion period has ended, regardless of the reason for late submission.

5. Payment

5.1 Approved payments will be made by direct bank transfer to an account nominated by the customer, in the customer’s name.

5.2 Approved payments will be made on the final business day of each calendar month.

5.3 Monthly payment will be made: (a) For eligible power bills uploaded before the 20th day of each month; payment will be made on the final business day of that month or (b) For eligible power bills uploaded after the 20th day of each month; payment will be made on the final business day of the following month.

5.4 Payments made under this Promotion are a promotional payment from Lightforce Solar and are not a credit, discount, or adjustment applied to the customer’s electricity retailer account. The customer remains solely responsible for paying their electricity retailer in full and on time.

5.5 Lightforce Solar is not responsible for any late payment fees, disconnection, or other consequences arising from a customer’s failure to pay their electricity retailer, whether or not a claim has been submitted or a payment made under this Promotion.

6. Change of Circumstances

6.1 A customer’s eligibility for remaining monthly payments will end immediately if, during the six-month Promotion period: (a) the customer cancels their solar system contract, or the contract is terminated by Lightforce Solar for non-payment or breach; (b) the customer sells or otherwise ceases to occupy the property at which the system is installed; or (c) the electricity retailer account used for claims is no longer held in the customer’s name at the installation address.

6.2 Payments already made prior to a change of circumstances under clause 6.1 will not be reclaimed by Lightforce Solar, save in cases of fraud or misrepresentation.

7. Fraud and Misuse

7.1 Lightforce Solar may refuse or withhold any payment, and may recover any payment already made, where it reasonably suspects a submitted bill has been altered, falsified, duplicated, or submitted by someone other than the eligible customer.

8. General

8.1 This Promotion payment is not transferable, cannot be redeemed for cash beyond the stated monthly payment, and cannot be exchanged or combined with any other Lightforce Solar cash-back, rebate, or promotional offer unless expressly stated otherwise.

8.2 Lightforce Solar reserves the right, at its sole discretion, to amend, suspend, or terminate the Promotion at any time, including in respect of new claims, without liability, subject to any rights already accrued by eligible customers under these Promotion Terms.

8.3 These Promotion Terms are governed by the laws of New Zealand.