So what happens now?
Thanks for choosing Lightforce, we are excited to be with you on your solar journey.
The following guide is a short explanation of the next steps of your solar journey. Use the table below to navigate through the various steps and stages.
Now that you have said “go” there are a few important steps to tick off before we can get onto your roof.
This is when things get exciting! The day our solar technicians and electricians head over to install your system.
Getting you up and
The panels are now on your roof, but there are still a couple of key steps before you are running off the power of the sun.
1. Planning your install
When you’re happy with your solar system design, we’ll send you a 50% deposit request. Once you’ve paid that, we’ll swing into action.
We’ll check that we have all the info we need – like your power bill and switchboard photos. If not, we’ll reach out.
Approval from your lines company
Next, we’ll apply for Distributed Generation (DG) from your lines company. Once we receive approval, we can book your install.
This stage depends on how quickly your lines company can give us approval, which varies from region to region and could take up to 30 working days.
2. Installing your system
It's install day
It usually takes us 1–2 days, but we might need longer if your system’s bigger or more complicated.
Your final invoice
But before you can start using solar, you will need a smart meter to manage solar exports and a certified solar inspector to sign off your system. We’ll book this for you, so you don’t have to do anything.
3. Getting you up and running
Signing off your system
Switching your meter
After we’ve installed your system, we’ll request your power company to switch over your current meter to a new import-export smart meter. The timing of this meter change is out of our control, and rests with your power company. Once this meter has been installed, and the inspection completed and signed off (see above), then you will be able to switch on your system and start using the sun’s power.
Reimbursing your meter
Sending over your documents
4. Getting the most out of your system
Understanding your monitoring system
Always here to help
We’re here for you for the lifetime of your system, for decades to come. We also have direct access to your monitoring platform. So if there are any issues, we can fix them from our headquarters or via our local teams. Whether you’re in Northland, Christchurch, or somewhere in between, help is never far away.