SOLAR RESOURCE HUB

Welcome to our Resource Hub: your obvious go-to for everything solar! From understanding how solar power and batteries work to exploring the latest renewable energy innovations like EVs, we’ve created this Knowledge Hub to answer your questions. And if you can’t find what you’re looking for, our experts are here to help—just reach out!

All about
Solar

Everything you need to know before purchasing a solar system

Your Solar
Installation

Ensure you are best utilizing your system now it’s on your roof

Frequently
Asked Questions

How-to’s, helpful tips for troubleshooting your system

Product
Guides

Useful products user manuals

Insights

From our Blogs

Next Steps

Outlines the upcoming stages of your solar journey, from planning to optimization

FREQUENTLY ASKED QUESTIONS

Here are some of the most common questions we get asked. If you have any specific questions, get in touch.

When the sun shines, PV (photovoltaic) cells in the solar panels convert sunlight into DC (direct current) electricity.

This energy is converted into AC (alternating current) power, by an inverter (included in your purchase), for use in your home.

Your home appliances (fridge, lights, TV, etc.) use this solar power before drawing any additional power needed from the electricity grid.

Excess energy created can be stored in a battery to be used when the sun goes down or exported back to the electricity grid.

That’s it.

A smart meter is essential for accurately measuring the energy your solar system generates and how much you send back to the grid. It enables real-time monitoring of your power usage, helping you maximise savings and efficiency.

With a smart meter, your electricity retailer can track both the energy you consume and the solar power you export, ensuring you receive the correct credits on your bill. It’s a key part of optimising your solar investment and making the most of your renewable energy.

When your solar system produces excess energy to what you are consuming on-site, it will charge your home battery. If the battery is full of charge, the excess will go back to the grid. Read more >

Grid-connected Solar Systems must comply with New Zealand electrical regulations, including the AS/NZS 3000, the Australian/New Zealand Wiring Rules. Solar panels must meet AS/NZS 5033 standards and must have IEC 61730 certification. The inverter of the Solar system must meet AS 4777.1 standards.

These regulations require two pairs of eyes to verify your system has been safely installed. The Electrician installing the system then produces a Certificate of Compliance (CoC) and an independent inspector who produces a Record of Inspection (RoI).

Still Can’t Find What You’re Looking For?

CONTACT SUPPORT

Please check here to see if we have a frequently asked question page covering your inquiry today. We have great resources for reconnecting your WIFI connection and copies of user manuals.

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